"I have used MedLeads to generate leads and to expose customer issues that were unknown to the company. Before MedLeads, we would not find out about a difficult customer until after future sales were lost. Using MedLeads, we were able to turn around several unhappy customers before they decided to purchase from a competitor. The MedLeads marketing technicians would courteously rebuild bridges of communication with difficult customers, even when we were not able to do so internally. They are great at smoothing the hostile customer and effectively searching out the real and perceived issues."